Delivery

Countries We Ship To

We presently only ship to Austria, Australia, Bahrain, Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Kuwait, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, UK and the USA

Shipping Method

All UK and international orders are shipped free of charge usually via DPD within the UK and DHL internationally with full tracking.

You will be able to track your shipment from the tracking details sent to you in the Dispatch Confirmation email.

All orders require a signature upon receipt.

Click here to track your order via the DHL tracking service.

Estimated Delivery Times

Destination Delivery Time
UK 1-2 working days
Europe 2-4 working days
USA & Canada 2-4 working days
Rest of the World 2-4 working days

The above estimated times are to be used as a guide only and commence from the date of dispatch.

We are not responsible for any delays in delivery caused by events beyond the control of the courier service such as bad weather and other force majeure or due to hold up caused by customs clearance processes at the final destination.

Insurance

Each purchase order is fully insured by us during transit until it is delivered to you, as evidenced by your or your representative’s signature, at which point responsibility for the purchased goods passes to you.

Taxes and Duties

All orders shipped to an EU destination shall be inclusive of the UK VAT (currently 20%).

All orders shipped to a non EU destination shall be exclusive of all taxes and duties including UK VAT (currently 20%). As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to and it is your responsibility to ensure payment of these to release your order from customs on arrival.

We are unable to advise you on the amount of these charges and it is your responsibility to ensure awareness of the rules and regulations, including import duties, customs and local taxes, of the country you are shipping to, prior to placing a purchase order with us.

Please note that under no circumstances would we agree to issue an invoice understating the purchase price. The goods will always be described and invoiced in accord with the purchase price as stated.